Shipping Policy

Effective Date: 11/01/2023

1. General Information

Welcome to The Pot City, Inc.! We are pleased to offer you our exceptional products and services. This Shipping Policy outlines the terms and conditions governing the shipping of products ordered from our website, www.thepotcity.com. By placing an order with us, you agree to comply with and be bound by the terms stated herein.

2. Order Processing Time

Orders are typically processed and shipped within 2-4 business days from the date of purchase, excluding weekends and holidays. Orders placed after 5:00 PM EST (local time) will be processed on the following business day.

3. Shipping Methods

We offer USPS Ground and UPS Ground depending on the size of the order:

Standard Shipping: Estimated delivery within 2-5 business days.

Please note that delivery times may vary based on your location.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. The exact shipping cost will be calculated and displayed during the checkout process.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package's progress.

6. Shipping Restrictions

We currently ship within the United States. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.

7. International Shipping

Please email us at info@thepotcity.com to get a personalized shipping quote.

8. Lost or Stolen Packages

The Pot City, Inc. is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Please ensure your delivery address is accurate and secure to prevent any issues with delivery.

9. Contact Information

If you have any questions about our Shipping Policy, please contact us at:

Email: info@thepotcity.com

10. Changes to this Shipping Policy

The Pot City, Inc. reserves the right to modify or amend this Shipping Policy at any time without prior notice. Changes to the policy will be reflected on this page. It is your responsibility to review this Shipping Policy periodically for updates.

Thank you for choosing The Pot City, Inc. We appreciate your business!

James Snider

Owner

The Pot City, Inc.

Long Island, New York